Legal
Terms & Conditions
These Terms and Conditions govern all bookings and stays arranged through Légendes Property (“Légendes”, “we”, “us”, “our”). By making a booking, you agree to be bound by these terms.
Our Role
Légendes Property acts as the managing agent for property owners. Bookings are made available on behalf of the property owner, and Légendes accepts no liability for matters outside its reasonable control, including changes to a property’s availability, condition, or features made by the owner.
Bookings and Payments
A booking is only confirmed once the required deposit or full payment has been received and a confirmation has been issued. Full payment is generally required prior to arrival, as specified at the time of booking. We accept major credit cards; a card may be required to be held on file to cover any additional charges incurred during your stay.
Cancellations and Amendments
Cancellation terms vary by property and will be provided at the time of booking. Deposits and booking fees are generally non-refundable. We recommend guests take out travel insurance to cover unforeseen circumstances that may affect their stay.
Check-in and Check-out
Standard check-in is from 3:00pm and check-out is by 10:00am, unless otherwise agreed in writing. Early check-in or late check-out may be available on request, subject to availability and additional charges.
Guest Conduct and Local Laws
All guests must comply with Noosa Shire Council’s Short Stay Letting and Home-Hosted Accommodation Local Law and Code of Conduct, including restrictions on noise, guest numbers, parking and antisocial behaviour. Properties may not be used to host parties, weddings or functions. Non-compliance may result in additional charges, immediate termination of the booking without refund, and eviction.
Security Bond and Damage
Some properties require a security bond, which will be refunded after check-out subject to an inspection confirming no damage, excess mess, or breach of these terms. Guests are responsible for the cost of any damage, loss or excessive cleaning required as a result of their stay.
Liability
To the extent permitted by law, Légendes Property is not liable for any injury, loss or damage to persons or property arising from a guest’s use of a property or its facilities. Guests use any pools, outdoor areas and equipment at their own risk.
Pets
Pets are only permitted at properties expressly advertised as pet-friendly, and must be disclosed and approved prior to arrival. Guests are responsible for any damage, additional cleaning, or pest treatment required as a result of a pet staying at the property.
Parking and Vehicles
Where parking is available, it is limited to the space(s) allocated to the property. Guests are responsible for ensuring their vehicle fits within the space provided; we are not responsible for vehicles that do not fit.
Changes to These Terms
We may update these Terms and Conditions from time to time. The version in effect at the time of your booking will apply to that booking.
Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia, and the parties submit to the exclusive jurisdiction of the courts of Queensland.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at Légendes Property, 2/41 Sunshine Beach Road, Noosa Heads QLD 4567. Email: ben@legendes.com.au. Phone: 0468 585 488.